Have you ever sat down and had a real conversation with a customer? Exit interviews are the way to go.

Hi, my name is Jeff Martin. I'm founder of Com...

Build your business to sell a company. I'm going to share with you two very important, very valuable lessons. Lesson number one, build your business t...

It's the end of the year and you want to give out bonuses. So what do you do? You'd be surprised how often people just give out bonuses. They just giv...